Shipping policy

No Returns Policy

At "Jewellery By Dabrai," we take pride in offering high-quality jewelry and exceptional customer service. Our goal is to ensure your complete satisfaction with your purchase. To maintain the integrity of our products and provide you with the best possible experience, we have established the following "No Returns Policy":

1. Jewelry Inspection

  • Before shipping, all jewelry pieces are thoroughly inspected to ensure they meet our quality standards. We take every precaution to ensure that your order arrives in perfect condition.

2. Hygiene and Safety

  • Due to hygiene and safety concerns, we do not accept returns or exchanges on any jewelry items, including earrings, necklaces, bracelets, rings, and other jewelry accessories, unless the product is damaged or defective upon arrival.

3. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within [number of days] days of receiving your order. We will provide instructions for returning the damaged or defective item and offer a replacement or refund, as applicable.

4. Incorrect Orders

  • In the event that you receive an incorrect order, please contact us immediately. We will arrange for the correct item to be shipped to you, and we may request the return of the incorrect item.

5. Order Cancellation

  • We understand that sometimes mistakes happen or circumstances change. If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled before they are shipped. Once an order is shipped, it cannot be canceled.

6. Refunds

  • Refunds will be issued for damaged, defective, or incorrect items as per our evaluation. Refunds will be processed using the original payment method. Please allow [number of days] business days for the refund to appear in your account.

7. Customer Responsibility

  • We encourage all customers to review their orders carefully before completing their purchase. It is the customer's responsibility to provide accurate shipping information and contact details.

8. Contact Us

  • If you have any questions or concerns about our "No Returns Policy" or require assistance with a damaged or defective item, please contact us at [Contact Email or Phone Number].

By placing an order with "Jewellery By Dabrai," you acknowledge that you have read and agreed to our "No Returns Policy."